Monday, December 20, 2010

A Leadership Wake-up Call - Concentrate on Soft Skills Improvement

Another beautiful morning with birds chirping when I left home to attend class. Today's topic is on interview. Our beloved speakers Mr. Abdullah and Mr. Faruk taught us how to prepare ourselves for an interview. Mr. Faruk even shared some stories on how he outperformed other candidates in order to secure a place for scholarship to further his studies in the UK. We were also required to discuss in a group the potential questions which we may face during an interview, which I was benefited a lot.

Of course, the best part of the class was that we were asked to attend a mock interview. One interesting question posed to me by my interviewer Mr. Farok was: 'What do you think about the issue of graduates in the current society lacking of soft skills?' Indeed, graduates nowadays are not equipped with soft skills, which we also called 'emotional intelligence'. Examples are work well in a team, easily adapt to new situations, good communication skills, etc. The reason is that most graduate schools do not teach students how to cultivate soft skills. Even though in courses such as Business Writing, there is no such course entitled, "How to listen to your customer effectively?'. We have been living in the world wherein intelligence is measured based on quantifiable metrics alone. You will get good marks for knowing ABC, but will not get an increase in grade for being able to deal with a difficult situation calmly and solving unexpected problems efficiently.

In my point of view, I believe that in order to succeed in the working environment, one has to be positive in all situation and constantly motivate people and oneself. Gone are the days of result-orientated, instead it is the understanding that courage to fail is pathway to success is what matters the most.

I believe the class today is valuable not only to me but my fellow classmates as we were not taught the right way and attitude in face of an interview while pursuing undergraduate degree. I am looking forward for tomorrow's public speaking.

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